Getting started/Reports by business type
Reports · Start with a question

Start with the question. Then open the report.

You as manager do not need every report every morning. You need the one that answers the question in front of you: did the shift collect what it sold, which rooms are at risk, what is running low, and how did the period finish?

≈ 15 minutesYou as managerUse after a shift or period
Monday · 08:15

Five questions, five reports.

You as manager have just finished a busy weekend. You do not open a catalogue and scroll. You start with the question that matters this morning.

Did cash match what we sold?

Shift Sales Report + Stock & Cash Reconciliation Reports

Use the shift figure for what was collected, then the reconciliation to compare cash and stock with the count.

Which rooms are at risk?

Outstanding Payments + Booking Revenue Report

Separate confirmed revenue from pending, unpaid bookings that may expire.

What is running low?

Inventory Report / Main Warehouse Reports

Read availability against reorder thresholds. Treat the low-stock list as a purchasing queue.

Where did stock go?

Department Stock Reports + reconciliation

Check receipts, consumption, movement history and the latest physical count before assuming a loss.

How did the period finish?

Financial Period Report + Margin Analysis

Read the period profit-and-loss view and the margin explanation together.

Who did what?

Shift and security reports

Scope activity to a session and review sign-in or security patterns when something needs investigation.

HostedERP · Monday reviewSample image
Sample layout for a Monday review with question cards and a suggested report
Video poster. The final walkthrough will play here; replace the poster with the final capture. Replace with the final capture of the question-to-report view and a selected first report.

Restaurant

Start with the shift, then move to the period if you are reviewing trading rather than closing a service.

Close the shift

Shift Sales Report

What the session rang up and collected; the authoritative cash figure for the close.

Reconcile

Stock & Cash Reconciliation Reports

Expected stock and cash against the physical count. Investigate a flagged gap before treating it as a loss.

Review trading

Period Sales Report

Sales, production cost, prices and margin by product, category, team member and payment method.

During service

Live Order & Sales Activity View

A pulse-check, not a reconciliation source. Use the closed report for the final figure.

Performance

Team, Category & Product Performance Reports

Attribute activity to staff, teams, products and categories. Confirm recipes before trusting margin.

Snack & drinks

The sales logic is the same as the restaurant, but the shift is shorter and direct stock replaces recipes for packaged items.

Close the counter

Shift Sales Report

Sales and collected cash for the counter session.

Reconcile

Stock & Cash Reconciliation Reports

Cash and direct-stock movement against the physical count.

Review trading

Period Sales Report

Product, category and payment-method performance over the chosen period.

Restock

Inventory Report / low-stock view

Availability against reorder thresholds for the fast movers.

Performance

Team, Category & Product Performance Reports

Which products and categories carry the counter, and at what margin.

Warehouse & stock

Read warehouse and department stock separately before combining them. A group total can hide a department-level shortage.

Stock health

Inventory Report

Movement across warehouse and departments, availability and usage tied to sales.

Warehouse

Main Warehouse Reports

Purchase orders, deliveries, movement history, spending and low stock.

Departments

Department Stock Reports

Department receipts, consumption and scoped low-stock views.

Suppliers

Supplier Performance Reports

Spend, delivery performance and the suppliers associated with the largest discrepancies.

Physical truth

Stock & Cash Reconciliation Reports

Compare expected stock with the count; record a variance as an audited adjustment.

Hotel & reservations

Occupancy and revenue are different questions. A full-looking calendar can still contain unpaid holds that will expire.

Occupancy

Units Summary & Occupancy

Rentable units by status, with overall occupancy.

At-risk revenue

Booking Revenue Report

Pending, active and extended revenue with discounts; pending is not confirmed cash.

Collections

Payments Received & Outstanding Payments

What has been collected against reservation invoices and what remains unpaid.

Key cards

Card Encoding Activity

Success, failure and pending jobs. A failure trend points to hardware or the bridge.

Morning view

Bookings Management Dashboard

Status counts, occupancy, arrivals, departures, outstanding payments and card activity.

Card follow-up

Card Encoder Report Suite

Queue, card state by unit, assignments and the weekly summary.

Period close

The operational reports tell you what happened. The financial reports tell you what it meant. Read them together, not in isolation.

Where did the money go?

Expense Order Report

Spending by department, expense line, recipient and payment method.

How did the period end?

Financial Period Report

Gross sales, payments, expenses, inventory purchases and the resulting profit margin.

Why that margin?

Margin Analysis

The profitability view generated alongside the period report; read the two together.

At a glance

Financial Summary Widgets

Sales income, payments, expenses, budget and payment-method breakdowns on the dashboard.

Export

PDF, spreadsheet or print

Reports can leave the platform as a document. Confirm the current export coverage before relying on it externally.

HostedERP · Financial reportFinancial report
HostedERP financial report showing net sales, gross profit, net profit, margins and period comparison
Financial report. Net sales, gross profit, net profit, margins and period comparison at a glance.
Heads-Up · phone alerts

Let the report come to you.

You as manager do not have to keep checking the report list. Heads-Up can tell you when a report is ready, when stock crosses a threshold, when an expense is recorded or when a payment needs attention — wherever you are.

Report ready

Review it while it is fresh

A shift or period report is finished; open it from the alert instead of refreshing the report list.

Stock alert

Act before service runs out

A product crosses its reorder threshold; the person responsible for purchasing hears about it first.

Expense recorded

Question the cost early

An expense lands while the period is still open, not after the books have been closed.

Payment or card

Protect the guest moment

An outstanding payment or a card waiting to be encoded reaches the front desk before the guest is kept waiting.

Selective, not a stream

You and your administrator choose the events worth an alert. The in-app bell keeps the full record if a phone alert is missed, and security alerts cannot be muted.

Check: the report you opened from Heads-Up matches the same report in the bell and on the dashboard; an alert never replaces the record.

Read with care

  • A report reflects the records upstream. An unclosed shift, unconfirmed delivery or unfinished recipe will show up as a gap.
  • Most dashboard widgets default to today. Check the period selector before assuming a figure is wrong.
  • Do not describe pending bookings as confirmed revenue.
  • Do not treat a stock variance as a confirmed loss before checking the count and the movement history.
  • Live views are a pulse-check; the closed report is the authority.
One report, one question

If you cannot say which decision the report supports, you probably need a different report — or a cleaner record upstream.